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Posted

Suddenly I see an information banner that emails that are being sent to me are returned and if they continue to bounce no more emails will be sent. I apparently need to update my email address. But nothing has changed. My email address is still the same. And I don't have another one. And nothing has changed in my email settings.

When I try to update my email address with the same one I am using now I get an error.

What to do? 

  • 3 weeks later...
  • Administrators
Posted

Some email hosts reject emails from Breeding Zone because they contain adult content. Others reject the email because they don't like the name that's been assigned to the IP address (despite the fact that there's nothing technically wrong with it). There are hard bounces and soft bounces. I think (but not 100% sure) that you'd see that message only when there's a hard bounce. It's not an issue on our end - you'd need to talk to your email host about why our emails are getting blocked. If that doesn't work, you'll need to change to a more adult-friendly email host.

Posted

Thanks for reply. I am using hotmail. I just created a yahoo email address, used that for a day or two and then switched back to my old email address. Everything is back to normal now so don't know what happened.

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