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Please forgive this if it is in the wrong place, but I  could not find forum for this.  I have 2 questions or problems. 

1.  I am trying to get my confirmation email, but it is not sending it.  I know the email address is correct, because it allowed me to change my password with a link that was sent to my email.  Is ithe sending delayed compared to password reset emails?

2.  I'm trying to search the site for references to a particular actor that's not in the Actor List.  When I  select SEARCH nothing happens.  Is this a site issue or possibly a browser issue?

 

Thanks for your help.

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7 hours ago, Dallasbear said:

Please forgive this if it is in the wrong place, but I  could not find forum for this.  I have 2 questions or problems. 

1.  I am trying to get my confirmation email, but it is not sending it.  I know the email address is correct, because it allowed me to change my password with a link that was sent to my email.  Is ithe sending delayed compared to password reset emails?

2.  I'm trying to search the site for references to a particular actor that's not in the Actor List.  When I  select SEARCH nothing happens.  Is this a site issue or possibly a browser issue?

 

Thanks for your help.

1. Check your spam mailbox - sometimes messages get put there based on the content.

2. I think the site is data-driven, so if he's not in the list, he's probably not in the DB, at least under that name. An administrator can maybe confirm this. Not sure why the search doesn't work, but it does that to me, too, pretty much no matter what I put in.

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I'm aware there's some issue with confirming emails (I haven't been able to replicate the issue so far). BUT right now there's nothing to do when you login, so I'm sorta ignoring the problem. That said, I'm actively working on profile stuff for those sites, so I'll care about the account confirmation soon enough. Then I'll be pouring over all the emails I've received and try to figure out what's going on.

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Thanks for the information @rawTOP. I'm facing a different issue with #BBBH I got my email, but now that I try to sign in, I'm encounter the attached error message.  But I;m assuming your response to the first question applies here as well, just wanted to let the team know.  Thanks for all you do to keep this place up and running.

image.png

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On 4/13/2020 at 11:29 PM, PopCultureofPorn said:

Thanks for the information @rawTOP. I'm facing a different issue with #BBBH I got my email, but now that I try to sign in, I'm encounter the attached error message.  But I;m assuming your response to the first question applies here as well, just wanted to let the team know.  Thanks for all you do to keep this place up and running.

image.png

I'm getting the same thing

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