Dealing with full; inboxes

[pozboy]

I am told my inbox is full. How do I leek at the contents and remove items?

[pozboy]

2 hours ago, pozboy said:

I am told my inbox is full. How do I leek at the contents and remove items?

should say 'look'!

[viking8x6]

3 hours ago, pozboy said:

I am told my inbox is full. How do I look at the contents and remove items?

Make sure you're in full view mode (your browser window has to be big enough to show multiple columns in the UI).

Click the message button in the toolbar at the top of the main page (not the menu bar that doesn't scroll; the one below that on the content page itself). Select any message from the pop-up window and it will take you to the messages page.

The right-hand pane contains the individual message exchange (all messages in that particular message thread). The left-hand pane contains all the threads in the mailbox, one per line. You can select them individually (using the checkboxes) or there are tools (at the top) to filter them and select the filtered set all at once. When you select them, a pop-up should appear that allows you to delete them or move them to another mailbox.

Hope this helps!

[pozboy]

14 hours ago, viking8x6 said:

Make sure you're in full view mode (your browser window has to be big enough to show multiple columns in the UI).

Click the message button in the toolbar at the top of the main page (not the menu bar that doesn't scroll; the one below that on the content page itself). Select any message from the pop-up window and it will take you to the messages page.

The right-hand pane contains the individual message exchange (all messages in that particular message thread). The left-hand pane contains all the threads in the mailbox, one per line. You can select them individually (using the checkboxes) or there are tools (at the top) to filter them and select the filtered set all at once. When you select them, a pop-up should appear that allows you to delete them or move them to another mailbox.

Hope this helps!

Thank you for taking so much trouble. I seem to be struggling to do as you say - it's probably because I'm now 77 years old, and not tyech savvy. Where's the toolbar at the top of the main page? Is this the bar that starts with Forums, chat, Blogs etc? There isn't an item labelled message there. Hope you can help this twerp, and thanks for your patience.

[pozboy]

14 hours ago, viking8x6 said:

Make sure you're in full view mode (your browser window has to be big enough to show multiple columns in the UI).

Click the message button in the toolbar at the top of the main page (not the menu bar that doesn't scroll; the one below that on the content page itself). Select any message from the pop-up window and it will take you to the messages page.

The right-hand pane contains the individual message exchange (all messages in that particular message thread). The left-hand pane contains all the threads in the mailbox, one per line. You can select them individually (using the checkboxes) or there are tools (at the top) to filter them and select the filtered set all at once. When you select them, a pop-up should appear that allows you to delete them or move them to another mailbox.

Hope this helps!

Maybe my problem is full view mode? I'm on a laptop, which I would think is that, but I only get the messages - what are 'multiple columns in the UI'?

[viking8x6]

3 hours ago, pozboy said:

Where's the toolbar at the top of the main page? Is this the bar that starts with Forums, chat, Blogs etc?

What you described is what I referred to as the "Menu Bar". If you scroll the main window pane all the way to the top, then just below that you should see something like this. I circled the messages button in blue.

[think before following links] https://assets.s3xstatic.com/bz/uploads/monthly_2019_12/Toolbar.thumb.PNG.906d8b8bf2a32b1c7f366c7297282922.PNG

When you click that, you get a pop-up list of the message threads, and you can click on one to open it. I think you made it that far. When you open it, your window ought to look something like this.

[think before following links] https://assets.s3xstatic.com/bz/uploads/monthly_2019_12/MessageUI.PNG.47f04d9eee92ed13425e1a9b20578ea3.PNG

That bit at the left (with the "Messages" header) is a list of all the message threads. You can select them using the checkboxes; filter and sort tools are at the top. If all you see below the line that starts "Inbox" is the right-hand bit (where it says "WOOF"), then your window is too small. I think however that you are not having this problem.

When you select a message thread on the left with a checkbox, at the bottom of the page, the tools to delete or refile it should appear; they look like this (circled in blue; this is just the bottom center of my window).

[think before following links] https://assets.s3xstatic.com/bz/uploads/monthly_2019_12/MessageTool.thumb.PNG.cb315887c9c97df04f51065658c81e10.PNG

As you can see, they aren't really noticeable. In fact, the first time I was playing with the message window, I didn't in fact notice them, and was just as puzzled as you are about how to delete messages.

Hope that helps!

The actual images I'm referring to in the links above appear below in the same order - something about the new anti-spam machinery is preventing them from appearing in their proper places in the message, I think.

https://assets.s3xstatic.com/bz/uploads/monthly_2019_12/Toolbar.thumb.PNG.906d8b8bf2a32b1c7f366c7297282922.PNG

https://assets.s3xstatic.com/bz/uploads/monthly_2019_12/MessageUI.PNG.47f04d9eee92ed13425e1a9b20578ea3.PNG

https://assets.s3xstatic.com/bz/uploads/monthly_2019_12/MessageTool.thumb.PNG.cb315887c9c97df04f51065658c81e10.PNG

Edited December 17, 2019 by viking8x6
Added explanation of image inlining failure

[pozboy]

44 minutes ago, viking8x6 said:

What you described is what I referred to as the "Menu Bar". If you scroll the main window pane all the way to the top, then just below that you should see something like this. I circled the messages button in blue.

[think before following links] [think before following links] https://assets.s3xstatic.com/bz/uploads/monthly_2019_12/Toolbar.thumb.PNG.906d8b8bf2a32b1c7f366c7297282922.PNG

When you click that, you get a pop-up list of the message threads, and you can click on one to open it. I think you made it that far. When you open it, your window ought to look something like this.

[think before following links] [think before following links] https://assets.s3xstatic.com/bz/uploads/monthly_2019_12/MessageUI.PNG.47f04d9eee92ed13425e1a9b20578ea3.PNG

That bit at the left (with the "Messages" header) is a list of all the message threads. You can select them using the checkboxes; filter and sort tools are at the top. If all you see below the line that starts "Inbox" is the right-hand bit (where it says "WOOF"), then your window is too small. I think however that you are not having this problem.

When you select a message thread on the left with a checkbox, at the bottom of the page, the tools to delete or refile it should appear; they look like this (circled in blue; this is just the bottom center of my window).

[think before following links] [think before following links] https://assets.s3xstatic.com/bz/uploads/monthly_2019_12/MessageTool.thumb.PNG.cb315887c9c97df04f51065658c81e10.PNG

As you can see, they aren't really noticeable. In fact, the first time I was playing with the message window, I didn't in fact notice them, and was just as puzzled as you are about how to delete messages.

Hope that helps!

The actual images I'm referring to in the links above appear below in the same order - something about the new anti-spam machinery is preventing them from appearing in their proper places in the message, I think.

[think before following links] https://assets.s3xstatic.com/bz/uploads/monthly_2019_12/Toolbar.thumb.PNG.906d8b8bf2a32b1c7f366c7297282922.PNG

[think before following links] https://assets.s3xstatic.com/bz/uploads/monthly_2019_12/MessageUI.PNG.47f04d9eee92ed13425e1a9b20578ea3.PNG

[think before following links] https://assets.s3xstatic.com/bz/uploads/monthly_2019_12/MessageTool.thumb.PNG.cb315887c9c97df04f51065658c81e10.PNG

https://assets.s3xstatic.com/bz/uploads/monthly_2019_12/Toolbar.thumb.PNG.906d8b8bf2a32b1c7f366c7297282922.PNG

https://assets.s3xstatic.com/bz/uploads/monthly_2019_12/MessageUI.PNG.47f04d9eee92ed13425e1a9b20578ea3.PNG

https://assets.s3xstatic.com/bz/uploads/monthly_2019_12/MessageTool.thumb.PNG.cb315887c9c97df04f51065658c81e10.PNG

yes, i got there without problms - how do I delete items I have chosen? I must be the slowest learner you've ever met! again, many thanks

[viking8x6]

36 minutes ago, pozboy said:

yes, i got there without problms - how do I delete items I have chosen? I must be the slowest learner you've ever met! again, many thanks

When that little pop-up tool (the one I showed in the last screen shot) appears... click the trash can 🙂

It's not so much a question of being slow as of being unfamiliar. It helps a lot to have grown up with it... and I am (barely) young enough to have done so. Kind of like speaking Spanish.

[pozboy]

succesful! thanks so much for all your help! back to  the important job of spreading the bug!

[pozboy]

I have now unfollowed most of my previous followers, but can still only get into BZ if someone sends me a message, I can't get in myself otherwise. Anyone else come across that and have ideas of how to get round it?