Jump to content

E-mail Notifications


Recommended Posts

39 minutes ago, viking8x6 said:

It appears that something in the system is broken right now, as this problem seems to be affecting everyone.

And as someone who manages a system that also uses email notifications: there are multiple points at which this could be failing, some within the control of the site management and some not, so it's not always easy to diagnose.

Typically, what happens is that someone does something on this site, and the end result is an email notification. But it could be the forum software isn't properly registering the initial "trigger" in the first place. It could be that the forum software is not able to communicate with the host operating system where the email "dispatching" program resides - possibly due to a configuration change on one end or the other. It could be that the host's email dispatch program has locked up and isn't accepting messages. It could be that the email program was configured to use a particular mail server for sending, and that server's got issues. It could be that the company that contracted with the email server company has switched email service but forgot about this program using the old service. And so on.

I get the frustration, but I'm not sure that not getting notifications that a thread here has been updated is crisis-level stuff.

  • Like 1
Link to comment
Share on other sites

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use, Privacy Policy, and Guidelines. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.